Skill Success Support

General FAQs 9

• How does Skill Success work?
• Are your courses accredited?
• How can I change my personal details?
• How can I change my password?
• Do you provide certificates?

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All Access Pass 8

• What is All Access Pass?
• Why am I being asked for my credit card details?
• How can I switch my subscription plan?
• How can I cancel my subscription?
• How long can I access all the courses?

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Single Course 6

• How can I purchase a course?
• How can I download the additional materials?
• Can I download the course?
• How do I redeem my course voucher?
• How do I redeem my expired voucher code?

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Technical 2

• Videos not playing/getting error on IE?
• Having issues playing some videos?

Become An Instructor 2

• How to become a Skill Success Instructor?
• How soon can I start earning?

Instructor Earnings 7

• How can I track my courses and earnings?
• How much money can I make per class per month or year?
• Paypal does not work for me, any other payment option available?
• Do you give upfront payment to instructors?
• How is the profit share calculated?

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Marketing and Promotions 3

• Can you tell me more about your target, market and pricing?
• What are the marketing efforts you put in?
• Do you support instructors in creating and promoting courses?

About Courses 5

• Do you do live courses?
• Can I still publish my course elsewhere?
• Do you publish courses in other languages apart from English?
• What are the requirements my course must meet?
• What are the terms for termination of agreement or removal of courses?

Student Support 1

• Do you have infrastructure regarding onboarding emails, help centers, and blog posts?