Here are the steps for users using IE: 1. Update Flash Player https://get.adobe.com/flashplayer/ 2. Optimize your browser (clear cache, set ...
Wed, 28 Sep, 2016 at 5:39 AM
I am wondering how I can download the videos to enable me to use the lessons even when I do not have access to the Internet at my grandparents house?
Unfortunately, we do not allow downloading our videos for content protection purpose.
Mon, 5 Mar, 2018 at 6:43 AM
We recommend using Google Chrome or Firefox as these are the most compatible browsers when viewing the videos.
Wed, 28 Sep, 2016 at 5:40 AM
I am new to the program and when trying to play the videos for each section they just keep loading and will not play. Today when I tried it said security failed, contact administrator.
The error "security failed, contact administrator" usually happens when the page you are viewing is bookmarked but is password protected. We rec...
Mon, 5 Mar, 2018 at 6:44 AM
Sorry to hear that you're having trouble playing the course video. We're happy to help. We have listed some basic troubleshooting steps below...
Mon, 5 Mar, 2018 at 6:45 AM
Please check the stability of your internet connection first. Alternatively, you can also click the wheel button beside the volume and select 360p. Allow the...
Thu, 1 Feb, 2018 at 8:09 AM
This is currently not an option in our website at the moment.
Fri, 2 Feb, 2018 at 9:53 AM