Skill Success Support

Video 7

• Videos not playing/getting error on IE?
• I am wondering how I can download the videos to enable me to use the lessons even when I do not have access to the Internet at my grandparents' house?
• I’m having a hard time viewing the videos on my Safari browser.
• I am new to the program and when trying to play the videos for each section they just keep loading and will not play. Today when I tried, it said security failed, contact administrator.
• I purchased the course and the video is messed up. All other videos play fine.

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Audio 2

• I am trying to go through the course and can't hear anything. The sound on my computer is on and I even tried using headphones.
• For the Bookkeeping and QuickBooks course, the sound is very low and it is difficult to hear the instructor.

Course Access 4

• Do you have to log in every day to learn that day's concept? Can 2 different computers log on for the class, for 1 registration?
• I inadvertently checked one of the lessons as completed. How can it be unchecked to permit viewing?
• Is there an app in App store for Skill Success?
• I’m having trouble viewing my course handbook in Adobe Acrobat DC